“I had the privilege of working with Olivia Allan for over five years and can confidently say she is one of the highest-quality merchandise leaders I have worked alongside. Olivia brings a rare combination of strong commercial acumen, exceptional people leadership, and calm, thoughtful decision-making—especially in high-pressure environments.
Over the years, Olivia successfully led buying teams through some of the most challenging periods in retail, including a pandemic, two company ownership changes, and significant organizational transformation. Throughout it all, she remained steady, considered, and deeply focused on both the business and her people. Her ability to navigate complexity while keeping teams aligned, motivated, and focused on outcomes is exceptional.
Olivia is also exceptionally strong in building strategic partnerships with key global brands. She has a strong ability to foster trusted, collaborative relationships that drive mutual growth and long-term success. Olivia understands how to align business priorities, identify opportunities, and work closely with brand partners to grow results while creating compelling assortments and strong commercial outcomes.
What stands out most about Olivia is her commitment to merchant people development. She is one of the strongest leaders I have worked with when it comes to growing talent, building confidence, and coaching teams to reach their full potential. Olivia has an exceptional ability to elevate the people around her while maintaining high standards and creating an environment where individuals and teams can thrive.
Olivia also has an exceptional focus on the numbers. She deeply understands the key performance indicators that drive the business and has a strong ability to translate data into action. What sets her apart is not only her command of the metrics, but her ability to consistently lead teams to deliver above expectations and outperform goals. Any organization would be fortunate to have her insight and leadership.”
—Kristin Paul, Vice President Merchandise, MEC Mountain Equipment Company